User Guide

1.1 Create an account

• Tap Sign up in the top bar and enter your email and password.
• Confirm that you accept the platform rules, then complete registration.
• After sign-in, your balance appears in the header. New accounts start at $0 until you deposit.

1.2 Sign in & sign out

• Use Sign in if you already have an account.
• Click your avatar (profile icon) in the top-right corner to open the account menu.
• Choose Log out at the bottom of the menu when you are done.

1.3 Change language

• Guests: tap the globe icon in the header.
• Logged-in users: open the account menu → Language, then pick English, Deutsch, or 中文.

3.1 From the home grid

• On any market card, tap the green Yes or red No button to pick a side.
• If you are not signed in, you will be asked to register or sign in first.
• A bet window opens where you enter the amount in USD and confirm.

3.2 From the market page

• Select Yes or No in the Buy panel on the right.
• Enter your stake or tap a quick amount ($10, $25, $50, etc.).
• Review implied odds and potential payout shown in the window.
• Press Confirm to place the bet. Your balance updates immediately.

3.3 Amounts & balance

• Minimum stake is $0.01. A maximum per bet applies and is shown in the bet window.
• You can only bet up to your available balance. Deposit first if the balance is too low.
• The price (¢) on Yes/No buttons reflects the current implied probability and may change before you confirm.

3.4 If a bet is blocked

4.1 Where to find your bets

• Open the account menu (avatar) → My bets.
• Active tab: bets that are still open.
• History tab: settled bets (won, lost, or cancelled).
• You can also see recent bets on the market page while viewing an event.

4.2 When bets are processed

• A bet stays Open until the market is resolved (the official outcome is known).
• After resolution, winning bets are paid to your balance automatically — you do not need to claim manually.
• If you picked the wrong side, the stake is lost. If a market is cancelled, your stake is typically refunded.
• Some short-term markets (e.g. live price markets) may settle within minutes. Event markets settle after the real-world result is confirmed.

4.3 Status meanings

• Open — waiting for the outcome.
• Won — your side matched the result; payout is added to balance.
• Lost — the other side won; stake is not returned.
• Cancelled — market voided; stake refunded.

5.1 How to deposit

• Click the blue Deposit button in the header (visible when signed in).
• Choose a network tab: TRX (USDT), BTC, SOL, TON, ETH, or BNB — whichever you plan to send.
• Copy the deposit address shown for that network. Send only the supported asset on the correct chain.
• Wait for blockchain confirmations. Progress appears in the deposit list inside the same window.
• Once credited, your header balance updates. You can close the window and start betting.

5.2 Good to know

• Always send the correct coin on the correct network. Wrong network transfers may be lost.
• A minimum deposit amount may apply; amounts below it are not credited.
• Deposits can take from a few minutes to longer depending on network traffic and required confirmations.
• If a deposit does not appear after sufficient time, contact support with the transaction hash (TXID).

7.1 Profile

• Account menu → Profile to view and edit your details.
• Fill in legal name, date of birth, country, and address in your profile.
• Keep information accurate — it is used for compliance and withdrawal review.

7.2 Verification

• Some actions (such as larger withdrawals) may require extra verification — follow the on-screen message or support chat instructions.
• Wait for confirmation before retrying a blocked action.
• Never share your password. Our team will never ask for your private keys or seed phrase.

10.1 How to open support chat

• Look for the headphones / support button, usually fixed at the bottom-right corner of the screen.
• Tap it to open the chat panel. You must be signed in to send messages.
• Type your question and press Send. You can attach a screenshot with the paperclip icon.

10.2 How to write an effective message

• State your registered email and describe the issue in one or two sentences.
• For deposits: include coin, network, amount, and the transaction hash (TXID) from your wallet.
• For bets: include the market name, approximate time, and stake amount.
• For withdrawals: mention the requested amount and any error message shown on screen.
• One issue per conversation helps us resolve faster. Stay in the same chat for follow-ups.

10.3 Response times

11.1 Why is my balance lower after a bet?

11.2 I sent crypto but balance did not change

11.3 I cannot place a bet

11.4 More help