Privacy Policy
Last updated: June 16, 2026
This Privacy Policy explains how Molumarket ("we", "us", or "our") collects, uses, discloses, and protects personal information when you visit our website, create an account, trade on prediction markets, deposit or withdraw funds, or .
By using the platform, you acknowledge that you have read this policy. If you do not agree, please do not use our services.
1. Scope & data controller
This policy applies to personal information processed in connection with our prediction markets platform, including web and mobile experiences, , identity verification, payments, and marketing communications where permitted.
Molumarket is the data controller for the processing described here unless we state otherwise. Contact details are provided at the end of this policy.
2. Information we collect
We collect information you provide directly, information generated through your use of the platform, and information from third-party service providers where necessary to operate the service securely and lawfully.
2.1 Account & identity information
- Email address, password hash, and account preferences.
- Profile details such as display name, language, and notification settings.
- Know Your Customer (KYC) data: legal name, date of birth, nationality, residential address, government ID images, and selfie or liveness checks when required.
- Tax or compliance information if requested under applicable law.
2.2 Financial & transaction data
- Deposit and withdrawal history, including crypto wallet addresses, transaction hashes, amounts, and confirmation status.
- Trading activity: market selections, position sizes, prices, settlement outcomes, fees, and balance changes.
- Promotional credits, referral rewards, bonus balances, and eligibility records.
- Fraud-prevention signals related to payments and account activity.
2.3 Technical & usage data
- IP address, device type, browser, operating system, and approximate location derived from IP.
- Session identifiers, cookies, log files, crash reports, and performance metrics.
- Pages viewed, features used, clicks, and timestamps that help us secure and improve the product.
- Security events such as failed logins, suspicious activity flags, and device fingerprints where enabled.
2.4 Communications & support
- Messages sent through in-app chat, email, or other channels.
- Attachments, screenshots, or documents you submit when reporting an issue.
- Records of tickets, resolutions, and related account notes.
3. How we use your information
- Provide, operate, and maintain the platform, including account creation, authentication, and market participation.
- Process deposits, withdrawals, settlements, and display accurate balances and history.
- Verify identity, conduct sanctions and anti–money laundering checks, and meet regulatory obligations.
- Detect, investigate, and prevent fraud, abuse, market manipulation, and prohibited conduct.
- Communicate with you about your account, security alerts, policy updates, and requests.
- Analyze usage to improve performance, usability, and product features.
- Send marketing communications where permitted by law and your preferences.
- Establish, exercise, or defend legal claims and cooperate with lawful requests from authorities.
4. Legal bases for processing (EEA/UK)
Where the GDPR or UK GDPR applies, we rely on one or more of the following legal bases:
- Contract — processing necessary to provide the services you request.
- Legal obligation — compliance with financial, tax, anti–money laundering, and sanctions laws.
- Legitimate interests — securing the platform, preventing fraud, and improving our services, balanced against your rights.
- Consent — where required for optional cookies, certain marketing, or specific verification steps.
6. International data transfers
We may process and store information in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect personal data transferred internationally.
7. Data retention
We retain personal information for as long as needed to provide the service, resolve disputes, enforce agreements, and comply with legal, tax, and anti–money laundering retention requirements.
When data is no longer required, we delete or anonymize it in accordance with our retention schedules and applicable law.
8. Security
We implement technical and organizational measures designed to protect personal information, including access controls, encryption in transit, monitoring, and staff training.
No method of transmission or storage is completely secure. You are responsible for keeping your login credentials confidential and notifying us promptly of unauthorized access.
9. Your rights & choices
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to receive a portable copy of your data.
9.1 Account controls
- Update profile information in your account settings where available.
- Manage marketing preferences through unsubscribe links or requests.
- Request account closure subject to legal retention obligations.
9.2 EEA, UK & Switzerland
- You may lodge a complaint with your local data protection authority.
- You may withdraw consent at any time where processing is based on consent, without affecting prior lawful processing.
9.3 United States residents
- Residents of certain U.S. states may have additional rights regarding access, deletion, and opt-out of certain data uses. to submit a verifiable request.
- We do not sell personal information as defined under applicable state privacy laws.
11. Children's privacy
Our services are not directed to individuals under 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, and we will take appropriate steps.
12. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date. Continued use of the platform after changes take effect constitutes acceptance of the revised policy.
13. Contact us
For privacy-related questions, data subject requests, or complaints, contact us through . Please include enough detail for us to verify your identity and respond within applicable legal timeframes.